About Us – Technical Service

Stanco Services specialise in all aspects of technical service, maintaining espresso machines, coffee dispensers, bean to cup systems, drinks, snack and beverage equipment. We are an independent service company offering nationwide coverage, and unlike many of our competitors, the top priority of Stanco Services is providing their clients with the highest level of customer care available. We understand the retail and service ethos and realise how important it is to keep your machinery fully operational to fulfill your obligations to your clients, end users and profit generation.

A Dedicated Service Company

The reason that Stanco Services is fully dedicated to customer service is because its founder spent twenty frustrating years on the receiving end of vending maintenance and vending repair. As a result of his negative experiences, Stanco Services’s founder was determined to create a service company that made customer service its top priority, and to this day, that is exactly what Stanco Services does.

Technical Service - Stanco Services Engineers

Stanco Services places a great importance on providing superior customer service and to that end we have structured our company’s service offer into modules. This allows us to target specifically the problems that our clients are facing and build up a custom made offer for every client.

Over 20 Years Experience

Stanco Services have over 20 years experience in arranging installations, service maintenance, training and refurbishment on a nationwide scale. We are a 100% dedicated service company – we do not sell equipment or ingredients.

95% of our engineer visits result in a first time fix.

30% of calls are solved on the telephone by our fully trained staff, thereby reducing equipment downtime and keeping service costs down.

National Coverage

Stanco Services offer technical services throughout the whole of the UK and Ireland. In addition to our Head Office in Welwyn Garden City, Hertfordshire we also have depots in Sheffield, Bristol and East Kilbride.

Accreditations

Stanco Services are an approved Safe Contractor and have been awarded ISO14001 for their quality assurance.