Dalla Corte UK Imports launches 24/7 maintenance service to customers

December 5, 2012 by David

We are delighted to announce that UK customers of Dalla Corte espresso machines can now receive national servicing assistance thanks to an exclusive deal with Stanco Services, the UK’s leading independent machine maintenance and repair company.

Dalla Corte Equipment

We are delighted to announce that UK customers of Dalla Corte espresso machines can now receive national servicing assistance thanks to an exclusive deal with Stanco Services.

The service contract between Dalla Corte (UK Imports) and Stanco offers customers round the clock access to Stanco’s nationwide team of engineers who will be responsible for the whole range of Dalla Corte machines as well as Mahlkönig grinders. Stanco will also carry out national installations of the systems as well as any warranty repairs or annual maintenance.

Dalla Corte logo

The large team of engineers, who are based across the UK, will carry a wide range of Dalla Corte spare parts enabling them to complete any repair work on a first time fix basis, thus reducing valuable down-time for customers.

David Cooper, Managing Director of Dalla Corte (UK Imports) says: “This partnership will provide a comprehensive maintenance programme for Dalla Corte customers with strong technical support and rapid repair times. It will be transformational in terms of reinforcing a continuous improvement culture and achieving Dalla Corte operational excellence. This premium brand will be a market leader in the UK within three years.”

Andrew Standage, Technical Director of Stanco Services added:”The Dalla Corte is one of the most exciting, traditional espresso systems we have ever seen. It solves many user issues and automates areas that are key to coffee quality. For an engineer, the machine is a dream to work on as it is so accessible and simple to fix.”